Privacy & Data Policy

Privacy Policy

At Kedisons, accessible from www.kedisons.com, the privacy of our visitors is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with Indian laws, including the Information Technology Act, 2000, and its amendments.

1. Information We Collect

We may collect personal information from you when you visit our website, make a purchase, or contact us. The information we may collect includes, but is not limited to:

  • Name
  • Email address
  • Contact number
  • Shipping and billing address
  • Payment information
  • IP address, browser type, and usage patterns (via cookies)

2. Use of Information

We use the information we collect for the following purposes:

  • To process your orders and provide customer service
  • To improve our website, products, and services
  • To communicate with you regarding your purchases, inquiries, or marketing offers
  • To comply with legal requirements

3. Cookies

Our website uses cookies to enhance user experience, analyze site usage, and assist in marketing efforts. You can choose to accept or refuse cookies through your browser settings. However, disabling cookies may affect your ability to access some parts of our website.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except under the following circumstances:

  • When required to comply with legal obligations
  • To trusted third-party service providers, such as payment gateways and logistics partners, who assist us in conducting our business and servicing you
  • In case of a merger or acquisition where your information may be transferred to the new entity

5. Data Security

We implement security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed 100% secure, and we encourage you to take precautions when sharing your data online.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent to data processing where applicable
  • Lodge a complaint with a data protection authority if your rights are violated

To exercise these rights, please contact us at customercare@kedisons.com.

7. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.

8. Contact Us

For any questions or concerns about our Privacy Policy, you can contact us at:

Data Policy

Kedisons respects the privacy and data protection rights of all users in accordance with Indian data protection laws. This Data Policy explains how we collect, store, and process your data when you use our website or services.

1. Data Collection

We collect two types of data:

  • Personal Data: Information that identifies you directly, such as your name, email, contact details, and payment information.
  • Non-Personal Data: Information such as browsing behavior, device information, and other analytical data that does not directly identify you.

2. Data Use

Your data is used to:

  • Process orders and transactions
  • Deliver products and services to you
  • Improve website functionality and user experience
  • Send you communications related to your orders, marketing offers (with consent), and customer service
  • Comply with legal obligations

3. Data Storage

Your data is stored securely in compliance with Indian law, and we take necessary precautions to prevent unauthorized access or loss of data. Financial data is processed through third-party payment gateways in compliance with security standards such as PCI-DSS.

4. Data Retention

We retain your data for as long as necessary to provide you with our services and comply with legal obligations. After this period, your data will be securely deleted or anonymized.

5. Third-Party Services

We work with third-party service providers (such as logistics partners, payment processors) that help us in delivering services. These third parties are obligated to protect your data and use it only for the purpose of providing services to Kedisons.

6. User Rights

You can request access to your data, ask for corrections, or request the deletion of your personal data at any time by contacting us at customercare@kedisons.com. We will take prompt action in accordance with applicable laws.

7. Data Protection Officer (DPO)

For any concerns related to data protection, you can reach out to our Data Protection Officer (DPO) at customercare@kedisons.com.

8. Policy Updates

We reserve the right to modify this Data Policy at any time. Changes will be posted on this page, and the updated policy will be effective immediately.

9. Contact Us

If you have any questions regarding our Data Policy, please reach us at: